CONTACT US

Our Services Team at PAC Storage provides NAS storage and SAN storage support and customer care, including assistance with installation, configuration, warranty, and repair. We offer tech support for the life of your product during the hours 7 am to 6 pm PST Monday through Friday, and Our Field Systems Team is on call to assist with any urgent issues.

icon_widget_image Monday-Friday: 7am to 6pm icon_widget_image 27141 Aliso Creek Rd STE 225, Aliso Viejo, CA 92656 icon_widget_image (949) 401-9645 icon_widget_image sales@pacstorage.com
(949) 401-9645sales@pacstorage.comMon - Fri 7:00am - 6:00pm, Sat - Sun - CLOSED
(949) 360-1796  
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FAQ

PAC Storage Frequently Asked Questions (FAQ)

What is PAC Storage?

PAC Storage is a leading provider of enterprise data storage solutions, including SAN, NAS, NVMe, object storage, backup, and hybrid cloud integration, delivering secure, high-performance storage with 99.999% uptime.

Who uses PAC Storage?

PAC Storage serves:

  • Government agencies (GSA contract holder)
  • Universities and school districts
  • Healthcare organizations
  • Media & entertainment companies
  • Enterprise businesses needing fast, secure storage

What storage products does PAC Storage offer?

  • SAN (Storage Area Network)
  • NAS (Network Attached Storage)
  • NVMe high-speed storage
  • Object storage
  • Backup & archive systems
  • Cloud gateway hybrid storage solutions

Are PAC Storage systems scalable?

Yes — all solutions are modular and scale as your storage, performance, and capacity needs grow. You can scale up to 70PB from a single head unit; however, we recommend up to 4 expansion chassis to keep up performance.

When should I consider scale-out NAS versus standalone redundant NAS?

Standalone Redundant NAS (scale-up model) is ideal when:

  • You need high performance for up to @ 7PB on one system.
  • Your capacity and performance needs are growing steadily and somewhat predictable.
  • You want a simple, fully redundant system that’s easy to manage with full data protection.
  • The total capacity fits comfortably within a single appliance plus recommended expansion chassis.
  • You want a system for backup and archive without an enormous expense.
  • Even with enormous capacity requirements, you like the idea of separate RAID systems for different internal applications or divisions.
  • Budget, simplicity and ease-of-use are key priorities.

Scale-Out NAS (clustered model) is recommended when:

  • You need to scale both capacity and performance horizontally for many PB.
  • You’re managing multi-petabyte file systems or billions of files.
  • Many users and applications are accessing the system concurrently.
  • Your workloads involve multiple AI/ML, HPC, analytics, rendering, or very high concurrency file applications.
  • You’re looking for system-wide load balancing and fault tolerance.

Does PAC Storage integrate with my existing network and applications?

Yes — PAC Storage is software and application agnostic and easily handles the data from enterprise applications across multiple industries. PAC Storage is a true fully-redundant data storage array with data protection.  PAC Storage is not a single-controller server running applications. You can utilize a direct-attached connection or a switch into the storage system.  The 3000 series comes standard with 25GbE and it will auto-negotiate to 10GbE and many options are available with up to 200GbE.  We are happy to review and discuss your environment and requirements via a call with our engineering team.

How fast is PAC Storage?

  • Up to 50GB/s throughput
  • Up to 1.3 million IOPS
  • Sub-millisecond latency with NVMe

Is PAC Storage secure and compliant?

Yes. PAC Storage offers:

  • Encryption at rest and in transit
  • Secure multi-user authentication
  • Redundant architecture
  • Compliance support: HIPAA, CJIS, FERPA, GSA contract purchasing

What industries does PAC Storage serve?

  • Government & public sector
  • Education & research
  • Healthcare
  • Media & entertainment (video production, post-production)
  • Enterprise IT, AI/ML, and database applications
  • Corporations across all industries, including banking and financial

What support is provided?

  • 24/7 U.S.-based support
  • Installation & configuration services
  • Unlimited Training
  • Ongoing maintenance

How can I get a quote?

PAC Storage works through resellers nationwide.  Please reach out to sales@pacstorage.com and in most cases you receive a quote within one business day. You can also reach out to sales via phone at 949.401.9645.