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Our Services Team at PAC Storage provides NAS storage and SAN storage support and customer care, including assistance with installation, configuration, warranty, and repair. We offer tech support for the life of your product during the hours 7 am to 6 pm PST Monday through Friday, and Our Field Systems Team is on call to assist with any urgent issues.

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Firmware Updates
Product Title Release Date Download
Release Notes
RN 1.49C.14 (Gen-1 & 2) Release Notes for Firmware ver. 1.49C.14, Including PS2000, PS3000 & PS4000 Series Gen-1/2 RAID Systems

Starting from firmware ver 1.49C.14, all PS Gen-1/2 code was merged, therefore release notes for FW ver.1.48.x and older can be found in FW ver. 1.47L.04

NOTE: Requires system shutdown to upgrade system.

01/2021 Download
RN 1.47L.04 (Gen-1) Release Notes for firmware ver. 1.47L.04, Including PS2000, PS3000 & PS4000 Series Gen-1 RAID Systems 09/2020 Download

Firmware Updates

Current Firmware Updates

Product Title Release Date Download
PS 2000 Series
PS 2000 12-Bay (Gen-1) PS 2012R_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 2000 16-Bay (Gen-1) PS 2016R_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 2000 24-Bay (Gen-1) PS 2024R_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 2000 24-Bay (Gen-1) PS 2024RB_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 2000 24-Bay (Gen-1) PS 2024SB_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 3000 Series
PS 3000 12-Bay (Gen-1) PS 3012R_Gen-1  Firmware Release v1.47L.04 06/2020 Download
PS 3000 60-Bay (Gen-1) PS 3060R_Gen-1  Firmware Release v1.47L.04 12/2020 Download
PS 3000 60-Bay (Gen-1) PS 3060R_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 3000 60-Bay (Gen-2) PS 3060R2L_Gen-2  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 4000 Series
PS 4000 16-Bay (Gen-1) PS 4016R_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 4000 24-Bay (Gen-1) PS 4024RB_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
All Flash Series
PS 3000 25-Bay (Gen-1) PS 3025RTA_Gen-1  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 3000 25-Bay (Gen-2) PS 3025R2B_Gen-2  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PS 4000 25-Bay (Gen-2) PS 4025R2B_Gen-2  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download
PSV Series
PSV 3000 24-Bay PSV 30242  Firmware Release v1.49C.14
(Requires system shutdown to upgrade)
01/2021 Download

Previous Firmware Releases

PS 2000 Series
PS 2000 12-Bay (Gen-1) PS 2012R_Gen-1  Firmware Release v1.47L.10 09/2020 Download
PS 2000 16-Bay (Gen-1) PS 2016R_Gen-1  Firmware Release V1.47L.04 06/2020 Download
PS 2000 24-Bay (Gen-1) PS 2024R_Gen-1  Firmware Release v1.47L.04 06/2020 Download
PS 2000 24-Bay (Gen-1) PS 2024R_Gen-1  Firmware Release v1.47L.15 (supporting MTU-9000) 09/2020 Download
PS 2000 24-Bay (Gen-1) PS 2024RB_Gen-1  Firmware Release v1.47L.04 06/2020 Download
PS 2000 24-Bay (Gen-1) PS 2024RB_Gen-1  Firmware Release v1.47L.15 (supporting MTU-9000) 09/2020 Download
PS 2000 24-Bay (Gen-1) PS 2024SB_Gen-1  Firmware Release v1.47L.04 06/2020 Download
PS 3000 Series
PS 3000 60-Bay (Gen-1) PS 3060R_Gen-1  Firmware Release v1.47L.04 06/2020 Download
PS 4000 Series
PS 4000 16-Bay (Gen-1) PS 4016R_Gen-1  Firmware Release v1.47L.04 06/2020 Download
PS 4000 24-Bay (Gen-1) PS 4024RB_Gen-1  Firmware Release v1.47L.04 06/2020 Download
All Flash Series
PS 3000 25-Bay (Gen-1) PS 3025RTA_Gen-1  Firmware Release v1.47L.04 06/2020 Download
PS 3000 25-Bay (Gen-2) PS 3025R2B_Gen-2  Firmware Release v1.47P.04 06/2020 Download
PS 4000 25-Bay (Gen-2) PS 4025R2B_Gen-2  Firmware Release v1.47P.17 11/2020 Download

PURPOSE-BUILT FOR DATA STORAGE ROI